SecureData 365 Blog

You Deserve Better Than a “Jack of All Trades”

jackIt’s a common description to call someone a “Jack of all Trades, Master of None.” We are not sure that this is a compliment, but for many data centers it has become a way of life. Beyond infrastructure, many centers are taking a crack at a variety of managed and other services in addition to providing the Infrastructure of a data center.

Unfortunately, we are hearing from many clients of these data centers that they are unhappy with the other services they purchased from their data center provider. At SecureData 365, we believe that when you try to be all things to all customers you end up not doing anything well including delivering your core data center service. As we’ve opened a Cleveland data center, we have found more and more organizations relieved to find a data center company that is focused on it’s core competency (operating a world class data center) in SecureData 365.

SecureData 365’s focus is on keeping a secure, reliable center up-and-running with round the clock support. Period. If you need managed services, network services, hardware maintenance, or application support, we will introduce you to providers we’ve vetted, work with and trust. Or you can bring your own partners who provide these services to our data centers in Canton and Cleveland.

In the meantime, a lot of businesses are locked into long-term contracts with datacenters they are unhappy with. If you are one of these companies who is unhappy with your current datacenter provider and feel “stuck” due to a remaining contractual commitment, we’d encourage you to drop us a note so we can give you a tour of our Cleveland and/or Canton centers and discuss the financial incentives we can provide to “unstick” you from a contract with a provider you are unhappy with.


Article by:
Michael Campanelli

Small Businesses Gambling with Their Business

dice2Recently Nationwide released the results of a survey of small and medium-sized businesses and the results are a bit alarming. In a survey of businesses with less than 300 employees, a full 75 percent of businesses don’t have a disaster recovery plan in place. To make matters worse, a little more than half (52%) of these same businesses realize it would take at least three months to recover from a disaster. Most businesses are out of business at this point.

It gets worse for small businesses in the survey (less than 50 employees) as only 18% of these businesses have a disaster recovery plan – especially impactful as the 2010 US census revealed that 90% of our nation’s businesses fall in this category.

Businesses seem to be betting against any sort of natural disaster or significant outage as one in four (26%) believe the likelihood of a natural disaster occurring in their area is slim. That’s probably the same way east coasters felt three years ago this October before Hurricane Sandy put businesses offline for what was weeks in many cases. Many businesses went out of business in the wake of Sandy.

It’s great to say that we live in Ohio, so what could happen. And for the most part you would be right… it is not like anything could happen in Ohio that would leave half the country without power. Right? In 2003 Ohio was actually the cause of a blackout that darkened much of the Midwest and northeast. The blackout impacted nearly 3 million people in the Cleveland/Akron area – and with them, businesses.

You can tempt fate and you may be fine. But are you willing to bet your business on it? With countless backup generators and backup ISP line serving both our Cleveland and Canton centers, SecureData 365 can help you develop a disaster recovery and business continuity plan to keep you in business while your competitors scramble.



Article by:
Michael Campanelli

Back Home Again in Ohio

Our Cleveland data center recently welcomed two local company’s data centers that had moved out-of-state. 

And as any company moving into the Cleveland data center can, these companies took advantage of the new 8% State sales tax exemption eligible for new customer IT equipment placed in the center in the next fifteen years. 

If you haven’t been able to attend one of our events or see the Cleveland data center we’d love to show you around.  If you make the short trip, lunch is on us for you and your team. Please let us know if you would like to sit down and discuss all the ways we can drive down your costs and improve your network reliability.

Interested in touring the Cleveland center in person? If so, drop us a note.


Article by:
Michael Campanelli

Don’t Underestimate the Economic
Impact of a Data Center

arrowsI came across an article the other day that really misses the point of data centers and jobs. It was in the Plain Dealer, Cleveland’s newspaper and I quote “Data centers generally have few employees, so they create little traffic.”

I would invite the author of this story to visit our Canton data center and as we grow, our new Cleveland facility, and she would see a different story. Yes, we have “only” sixteen employees (although each and every one of them is a taxpayer and contributing to the economy) and will add 5 more with the opening of our Cleveland offices and data center in 2015. The more significant, bigger picture view of a data center’s economic contribution to a local economy is the job multiplier accompanying the data center.

You see, more than 2,200 IT technicians came to work at our Canton data center last year. That is more than 130x our employee base. Each and every IT professional relies on a data center like Canton or Cleveland’s SecureData 365 for employment. Should their company house its IT infrastructure in Nashville, Omaha, or Dallas it is likely that these local IT workers would be working in a different, lesser paying field, living elsewhere, or unemployed altogether.

Instead, the data centers in Northeast Ohio are helping to drive near zero unemployment in the IT sector – and since there is near zero unemployment in this sector, the jobs pay very well (no need for the government to mandate a minimum wage here as the supply is short and the demand is high for these jobs and associated skills). In fact of the 223,000 jobs the economy created last month (June),25% of those jobs were in IT and all in the high 5 digit or low six digit salaries. Out of necessity as well as good fortune we’ve created an internship program to train IT professionals to either work at one of our data centers or one of our clients (or future clients).

So back to the article in the Plain Dealer and the “limited” jobs created by data centers. Our facility in Cleveland officially opened May 1st and is the largest multi-tenant uptime institute certified tier 3 data center in the State with 330,000 square feet with room for expansion. That’s great – but what does it mean? We estimate that 2,000 IT professionals will call the Cleveland data center “home” to their IT infrastructure.

Opening our new data center in Cleveland has already attracted the interest of several businesses that previously moved their IT infrastructure (and the jobs that went with it) out of State. Our data center, which may top out at 25 SecureData 365 employees, has a job multiplier effect as our data center’s capabilities and rich fiber background is bringing jobs home and creating opportunities that previously didn’t exist in Cleveland. That sounds like an economic developer’s dream – and perhaps a big reason the Cleveland Technology Center received tax incentives that include no sales tax on equipment purchased infrastructure in Cleveland. The state has agreed that any new customer IT equipment placed in the center in the next fifteen years will be eligible for exemption from the state’s 8% sales tax.

We’d love to see you at either our data center in Cleveland or Canton – you can meet any of our tax-paying handful of employees… and you might bump into a colleague or three.


Article by:
Michael Campanelli

Mayor Jackson Visits Cleveland Technology Center

mayor visitLast month Cleveland Mayor Frank Jackson stopped by to visit SecureData 365’s new Cleveland facility along with ByteGrid’s Cleveland Technology Center.

Mayor Jackson (center) posed for a picture with Bill Winsininski,
ByteGrid’s Vice President & General Manager (left) and SecureData 365’s Scott Devine, Sr. Data Center Engineer (right).

Schedule your own visit to the new Cleveland data center.

For a full photo account of the day, visit the Mayor of Cleveland’s website.

Phil Horabik

Article by:
Phil Horabik

SecureData 365 and Cleveland Cavaliers Celebrate New Cleveland Center’s Opening

Last night more than 150 Cleveland executives and IT professionals gathered for the grand opening of SecureData 365’s second data center in Ohio, located at ByteGrid’s Cleveland Technology Center.

Tracey Nichols, Director of Cleveland’s Department of Economic Development, delivered a proclamation from Mayor Frank Jackson recognizing how technology has been a significant factor in the city’s revitalization. SecureData 365’s data center will be an epicenter for innovation as more than 2,000 IT professionals will call the data center “home” for their IT infrastructure and cloud services.

The evening featured a keynote address from Len Komoroski, CEO of the Cleveland Cavaliers and Quicken Loans Arena.  Komoroski stressed that Cleveland is becoming a destination for innovation and businesses as Cleveland undergoes an exciting transformation from manufacturing to an innovation and technology community.  With the RNC convention slated to come to Cleveland in 2016, Komoroski called these “remarkable times.” “It’s a different city and we are ready,” said Komoroski.

David Griffin, General Manager of the Cleveland Cavaliers, also addressed the audience on the eve of the NBA playoffs.  The Cavaliers themselves use SecureData 365 facilities in Canton and Griffin cited just how rewarding it is to see a team come together like the Cavs have – both on the court and in the front offices.


from left to right: Michael Campanelli, Executive VP, SecureData 365; Len Komoroski, CEO of Cleveland Cavaliers and the Q; Tracey Nichols, Director of Cleveland’s Department of Economic Development; David Griffin, GM of Cleveland Cavaliers; Ernie Blood, CEO, SecureData 365

Finally, the event also featured Michael Campanelli, Executive Vice President of SecureData 365.  Campanelli was pleased to report that the center in Cleveland has already attracted the interest of several businesses – including businesses that moved their IT infrastructure out of Ohio and want to come back. Firms from across the nation including Wall Street and the globe as close as Canada and as far away as Asia are turning to SecureData 365 for cloud and IT services. Based in Canton, SecureData 365 was recently recognized as one of the region’s top 10 fastest growing companies in Northeast Ohio.

SecureData 365’s data center officially opens its doors on May 1st and is located at 1525 Rockwell Avenue.

Read more about this from the Akron Beacon Journal.





Article by:
Michael Campanelli

David A. Bowers Economic Forecast Luncheon

wh logoOn March 20th, SecureData 365 was thrilled to be a primary sponsor of the David A. Bowers Economic Forecast Luncheon presented by the Weatherhead School of Management. As a graduate of the Weatherhead School and student of Dr. Bowers, SecureData 365’s own Michael Campanelli talks about what the event means to him.


Article by:
Michael Campanelli

Cleveland Technology Center Reflects Changing Downtown Landscape

cleAs most natives are aware, Cleveland has a rich and prosperous history based largely on an economy that adapts with the times.  From being a robust shipping port to a giant in the industrial and manufacturing age, Cleveland has a rich history of being at the forefront of the industry of the times.

As a City, Cleveland has been a bit slower entering into the digital economy. While there have been organizations driving innovation (including broadband fiber provider OneCommunity), for the most part it is fair to say that as a community, our transition from manufacturing to knowledge economy has been slower than ideal.

No longer – the opening of the Cleveland Technology Center is a significant, watershed moment for Cleveland.  Beyond the symbolism of transforming a manufacturing center into the Cleveland Technology Center, the innovation and technology that will take place in this facility will be important and help to drive Cleveland’s economy.

We’re seeing this before the doors to the Cleveland Technology Center even open as firms from across the nation (including Wall Street) and across the globe (as close as Canada and as far away as Asia) are turning to SecureData 365 for cloud and IT services housed in our existing Canton center and supported by the region’s a robust fiber backbone.  The soon-to-open Cleveland SecureData 365 data center in the Cleveland Technology Center is already attracting interest from companies looking to bring their data centers back home to Cleveland.  Additional organizations with centers in less advanced and riskier weather areas are also excited to relocate to the Cleveland Technology Center.

Cleveland is quickly becoming a region known for its innovation every bit as much as we were for our manufacturing heritage.  And ByteGrid’s 60 million dollar investment in the Cleveland Technology Center project, as home to SecureData 365 and other firms looking to innovate will serve as a home away from home for thousands of IT staffers visiting the Cleveland data center annually. Beyond attracting businesses from across the nation, we are keeping our own IT professionals here in Cleveland as thousands will go in and out of the center every year.

Finally, the State of Ohio is recognizing the need to support our transition into the knowledge economy as they are extending new tenants in the Cleveland Technology Center a tax exemption of the 8% state sales tax associated with the purchase of any equipment placed in SecureData 365 in the next fifteen years.


Article by:
Michael Campanelli

Please Don’t Make Me Raise Our Prices to Earn Your Business

We Like Our Current Prices … Because “They Are FAIR”  cash

As you may have heard, SecureData 365 is opening a new Cleveland data center in March/April.  Our pending Cleveland data center has opened dialogue with numerous firms looking for an alternative to their current Northeast Ohio data center. Discussions usually lead to a price quote from us which tends to lead to some questions like:

“Are you sure this pricing is right?”

“You must be missing something because I am paying significantly more today?”

“These prices don’t look right, you are significantly lower – what’s the catch?”

More than five years ago we founded SecureData 365 as the kind of data center we wished existed.  It may sound strange – but we wanted to create data centers that were not only reliable and secure, but also FAIR.  

Coming together as former employees and/or clients of other large data center companies – we knew what we wanted SecureData 365 to be; based on both the good and bad practices we had seen and experienced. One of these “bad” practices happens to be marking up power pricing.

And we’re not talking a simple “handling” or “convenience” fee – we are talking about hundreds of thousands of dollars in marked up costs each year.  One company came to us asking for a quote for seven cabinets.  Needless to say they were both thrilled and confused when they saw it would cost approximately $100 thousand dollars less per year in power alone at SecureData 365 compared to their current Northeast Ohio data center provider.

SecureData 365 only charges for the power you use.  Why?  We feel it’s fair to pay only for what you use. This repeatedly puts me in some bizarre situations and conversations with potential new clients. The fact that other data centers in the area are marking up power prices makes SecureData 365’s price quotes look incomplete or make us look like less than the world-class data center we are in Canton and will be in Cleveland.  Which leads me to ask…

Do I have to raise my prices to earn your business or can we just agree that fair is fair?

And unfortunately power is not the only thing businesses in a typical Ohio data center are being overcharged for.  Ever hear of a cross connect?

In layman’s terms it is a $15 copper or $50 fiber cable. In the data center world, a cross connect costs several hundred dollars a month – but not at SecureData 365 where we charge you only once for the $15 to $50 it costs for the cable and the few minutes it takes to plug the cable in.  Again we feel that this is only FAIR!

Another quote revealed that two point-to-point data circuit connections to customer locations and redundant connections between data centers was almost $150 thousand less per year than one of our Northeast Ohio competitors.  Is this because we pay people less?  Do we get some sort of special connectivity rates?  NO and NO.

As you can see, it is easy for a data center to mark up prices – but at SecureData 365 you pay what we pay – period. We’re in the business of providing fairly priced, excellent value data center services… not as a middleman for connectivity or utility charges.

We won’t even charge customers a fee for fiber connections between our Canton and Cleveland centers because we see it as our “cost of doing business” to support disaster recovery and replication.  Allowing you to use assets we have in place is something we see as fair if you choose to utilize both of our world class data centers in Canton and Cleveland. And as long as we are discussing it – you can be assured that you will have your own secure segment on this redundant fiber at the speed requested and be able to monitor your segment of our fiber with our NetScout analytic tools.

We are in the data center business – and we are sure you’ll find that we are the best in the business.  And I am sorry; I am not going to raise my prices to prove it.

Want to learn about our plans for our new Cleveland data center and learn what fair pricing looks like? Give us a call or email at!


Article by:
Michael Campanelli

Preventing Unplanned Data Center Outages

empty batteryWhen batteries go bad, you know it.  It is not rocket science, your device just stops working.  Today’s smart phones warn you as your battery life dwindles throughout the day… going from solid green to half green, red and then dead.   It stinks that the battery doesn’t last longer – but you do have a chance to do something about it.  You have ample warning.

Unfortunately the same cannot be said for your data center batteries that are designed to provide uninterrupted power.  Should the power go out, a data center’s battery system is the bridge from the utility power supply to the generators – critical for companies whose business depends on always-up service.  It does seem absurd, but it’s a fact that most centers in Ohio and across the United States have no way to know that the batteries they and their clients rely on will work when called upon.  According to a Ponemon Institute study in September, 2013, the most frequently cited cause of data center outages – 55 percent – are attributed to UPS battery failure.

Until recently SecureData 365’s center was taking great care to check each and every battery on a quarterly basis.  And occasionally, we did find some that indeed needed to be replaced.  Fortunately because we did this regular checking the batteries were always available when put to that ultimate test.  It’s a dangerous game – but checking batteries regularly is truly considered industry best practices.

SecureData 365 has upgraded our UPS power systems to include the Alber battery monitoring system. In essence, it’s like a smartphone battery indicator for each and every battery in our data center.

More specifically, SecureData 365’s new battery monitoring system monitors all batteries, all cell voltages. It is an “always on” monitoring system to detect developing problems long before the battery goes out.  This continuous monitoring of our batteries is a huge improvement over the standard quarterly testing that is the industry standard.

Our commitment to constantly upgrading our infrastructure and always reaching for better than best has led companies across the Midwest to our Canton data center.  We’d love the chance to show you why… as well as our fancy smartphone battery life indicator.


Article by:
Michael Campanelli

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